Reference

How r77 Handles Your Personal Information

Your account data, payment activity, and browsing behaviour on r77 are handled under a clear privacy framework — what we collect, why we collect it, and how long we keep it.

Account data protectedbKash, Nagad, Rocket payment privacyCookie controls availableData request support

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What We Collect and Why It Matters

r77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on r77, we collect the information needed to run your account: your registration details, device identifiers, and the payment references tied to deposits or withdrawals via bKash, Nagad, or Rocket. We do not store your mobile wallet PIN or full wallet

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credentials — only the transaction reference and amount that confirm a payment cleared. We log session activity, including pages visited and games launched, to detect unusual access patterns and keep your account secure. Location signals help us apply the correct regional rules, since access depends on
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your local law and eligible regions. We may share data with payment processors and fraud-prevention services strictly to complete transactions and protect your account. We do not sell your personal data to third parties for marketing. Retention periods vary by data type: transaction records are kept
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for the period required under applicable financial rules; session logs are held for a shorter operational window. You can request a copy of your data or ask us to correct inaccurate records by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data tied to your r77 account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Start a chat from the r77 lobby. Available during our published support hours — the fastest path for account-level privacy questions.

Email Support Send your data request or correction query to our support address. Include your account email and the specific data you are asking about.

Help Centre Our help section covers common privacy questions — how to update account details, how to request data exports, and how cookies work on mobile.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how r77 operates your account data day to day. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Deposits and withdrawals via bKash, Nagad, and Rocket pass through encrypted connections. We store only the transaction reference, not your wallet credentials or PIN.

Cookie Controls

We use session and analytics cookies. You can adjust cookie preferences from the settings panel on your first visit or at any time through your browser controls.

Account Access Logs

Every login to your r77 account is logged with a device fingerprint and timestamp. If we detect an unfamiliar device, we trigger an OTP verification step before granting access.

Data Retention and Deletion

Transaction records are held for the period required under applicable rules. If you close your account, we process deletion requests for non-mandatory data within a reasonable operational window.

Common Questions About Your Privacy on r77

These are the questions we hear most often about how r77 handles personal data, cookies, and account information.

We collect your registration details, device identifiers, and payment references from transactions via bKash, Nagad, or Rocket. We do not store your wallet PIN or full credentials.

We share data only with payment processors and fraud-prevention services needed to complete your transactions. We do not sell your personal data to any third party for marketing purposes.

Contact our support team via live chat or email with your registered account address. We will locate your records and provide the data export within a reasonable timeframe.

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust these from the cookie settings panel in your browser at any time.

Transaction records tied to bKash, Nagad, and Rocket payments are retained for the period required under applicable financial regulations. Session logs are held for a shorter operational window.

We process deletion requests for non-mandatory data after account closure. Records required under financial or legal obligations are retained for the applicable mandatory period only.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appr77 App InfoTerms & Conditions

How r77 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Payment Data Security

Cookie Controls

Account Access Logs

Data Retention and Deletion

Common Questions About Your Privacy on r77

01 What personal data does r77 collect when I open an account?

02 Does r77 share my data with third parties?

03 How can I request a copy of my account data?

04 How do cookies work on r77 and can I turn them off?

05 How long does r77 keep my transaction history?

06 What happens to my data if I close my r77 account?

Privacy Policy

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